Product FAQs

Need Help Installing?

Click here for installation instructions.

How long should I make my track?

Your track should be at least double the width of your door (ex: If the width of your barn door is 36”, you will need a 72” track.)
Please be advised: We are unable to ship any product over 8ft via ground shipment. If your track is longer than 8ft, it will arrive in separate segments with a splice to connect the pieces.

Which door guide should I use?

“U” Style — Our default option. The door will run through the “U” shape like a channel. Any door larger than 1 3/4″ will require a custom guide.

“L” Style — The most inconspicuous option. The L style sits inside a groove you will need to route out in the bottom of the door.

Wall mount — If your floor is tile or cement, you can add a wall mount to either of the above styles to avoid drilling into the floor.

What are track holes?

Pre-Drilled Track: Holes will be drilled every 16” on the track.

No Holes: You will drill the holes yourself.

Why don’t you pre-drill track holes on every set?

If your wall does not have solid backing, you’ll need to drill the holes to align with your studs.

How long will it take to get my order? Can I get a rush on my order?

Our production times tend to vary. We are happy to discuss rush options, just give us a call at (801) 375-5145.

Does this work for any door thickness?

Our hardware is made for standard Barn Doors (1-1/2” to 2” thick) and standard trim (3/4” thick) if you have a custom door that requires less or more space, please contact and we can make you a custom set.

Do I need additional hangers?

Each set of hardware comes with 2 hangers per door. Additional hangers are required for any door that is larger than 5ft in width.